Shipping costs and payment
TERMS AND CONDITIONS OF DELIVERY AND PAYMENT
B2C – FOR OUR RETAIL CUSTOMERS
Delivery area:
We deliver exclusively within Europe.
Shipping costs:
Germany: €6.99 / free delivery on orders over €50.00
EU: €19.99 / free delivery on orders over €100.00 (no delivery to Belgium)
Norway: €37.99 / free delivery on orders over €250.00
Switzerland & UK: €34.99 / free delivery on orders over €250.00
Delivery service provider:
DPD
Delivery times:
Germany: approx. 2–5 working days
EU: approx. 5–10 working days
Payment options:
PayPal, prepayment, credit card (via Stripe), Klarna (via Stripe), Apple Pay/Google Pay (via Stripe)
B2B – FOR OUR BUSINESS CUSTOMERS
Delivery area:
worldwide
Minimum order value:
Germany: €100.00 net
EU/worldwide: €200.00 net
Delivery charges:
Germany (mainland): free delivery on orders over €500.00 net
EU: free delivery on orders over €800.00 net
worldwide: delivery ex works
The exact delivery charges for orders below the free delivery threshold (see above) will be displayed in on your shopping cart before you complete your purchase, as those costs are calculated based on volume and weight.
Packaging fee:
Germany/EU/worldwide: €8.95 per delivery (applies to every order)
Delivery times:
Germany: approx. 2–5 working days
EU: approx. 5–10 working days
Payment options:
Germany: Prepayment, invoice (14 days), SEPA direct debit, PayPal, credit card
EU/worldwide: Prepayment, SEPA direct debit, PayPal, credit card
Prices:
All prices are exclusive of the statutory VAT.
Place of jurisdiction:
Cologne, Germany